Privacy Policy
Last updated: 06 April 2026
1. Who we are
Lubro® Ltd (“we”, “us”, “our”) is a company registered in England and Wales.
Registered office: 49 Station Road, Polegate, BN26 6EA, East Sussex, United Kingdom.
Email: info@lubro.co.uk
We are the data controller for personal data processed in connection with our business.
2. What personal data we collect
We may collect and process the following information:
• Business contact details: name, job title, company, work address, email address, telephone number
• Client details: contact details, billing information, bank details
• Website data: IP address and basic usage data
• Communications: emails, messages, meeting notes relevant to our business relationship
We do not intentionally collect special category personal data unless required for contractual reasons or with your explicit consent.
3. How we collect your data
We collect personal data when you:
• contact us via our website, email, phone, or social media
• engage us for consultancy services
• provide information during contract discussions or project delivery
If you provide personal data relating to a third party, you confirm you have authority to do so.
4. How we use your data
We process personal data for the following purposes:
• to respond to enquiries and provide requested information
• to enter into and perform contracts
• to manage client relationships and communications
• to meet legal and regulatory obligations (including HMRC requirements)
• to protect our business, systems, and website
Our lawful bases for processing are contract, legal obligation, legitimate interests, and consent (where required).
5. Data sharing
We do not sell personal data.
We may share data only where necessary:
• with professional advisers (e.g. accountants)
• with service providers supporting our IT or business operations
• where required by law
In the event of a future business transfer or incorporation, personal data may be transferred as part of the business assets.
6. Data storage and security
Personal data is stored securely within the UK or with trusted service providers using appropriate technical and organisational safeguards.
Where data is transferred outside the UK or EEA, appropriate legal protections are in place.
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7. Data retention
We retain personal data only for as long as necessary:
• for the duration of our business relationship
• to meet legal, tax, or contractual requirements
Typically, business and contract records are retained for up to 6 years after the end of an engagement.
8. Your rights
Under UK data protection law, you have the right to:
• access your personal data
• request correction or erasure
• restrict or object to processing
• request data portability
• withdraw consent at any time (where processing is based on consent)
To exercise your rights, contact info@lubro.co.uk.
9. Complaints
If you have a concern about how we handle your data, please contact us first.
You also have the right to complain to the Information Commissioner’s Office (ICO):
Information Commissioner’s Office
Wycliffe House, Water Lane
Wilmslow, Cheshire, SK9 5AF
10. External links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.
11. Changes to this notice
We may update this Privacy Notice from time to time. The latest version will always be published on our website.